POWTECH was founded on principles developed by POWTECH founder. These principles carried out every day by hard-working and friendly associates have created a unique corporate culture that is key to POWTECH’s competitive edge. The basic beliefs guiding POWTECH are:
Three Basic Beliefs:
Respect for the Individual
Every associate’s opinion is respected. Managers are considered “servant leaders” who help every associate realize their potential though training, praise and constructive feedback. An “open door” management philosophy encourages associates to raise questions and concerns in an open atmosphere.
Service to Customer
The customer is the boss. Everything possible is done to make POWTECH’s customer a friendly, pleasant experience. The “Satisfaction Guaranteed” service policy allows customers to be fully confident of POWTECH’s products, services and quality.
Strive for Excellence
POWTECH associates share an exceptional commitment to customer satisfaction. At the start of each week, POWTECH associates gather for the experience sharing, review business from the previous week and discuss their weekly goals.
Limitless Innovation, Quality-First
Customer Service principle
Total Customer’s Satisfaction